Privacy Policy

1. Who We Are

RetailEdge Business Consulting ("RetailEdge", "we", "our", or "us") is a local business consulting service based in Bangalore, Karnataka, India. We help local service businesses with advisory, website design, brand identity, and physical branding. Our website is www.retailedge.co.in.

2. Information We Collect

We collect only the information you actively provide to us. This typically includes:

• Your name, so we can address you personally.
• Your mobile number or WhatsApp number, to schedule and conduct consultations.
• Your email address, to send you service information or proposals.
• The nature of your business and your city/area, so we can tailor our advice.
• Any additional details you share through our contact form or WhatsApp conversation.

We do not collect payment information directly — any payments are processed through trusted third-party channels (such as bank transfer or UPI) and we do not store card or account details.

3. How We Use Your Information

We use the information you provide solely to:

• Respond to your enquiry or consultation request.
• Understand your business needs and prepare relevant service recommendations.
• Communicate with you about your project, proposals, and deliverables.
• Send you occasional updates about our services (only if you have opted in).

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. How We Store and Protect Your Data

Information you share with us is stored securely. Contact form submissions are delivered to our email inbox and are not stored in any third-party database beyond standard email hosting. WhatsApp conversations are stored within WhatsApp's own infrastructure, subject to Meta's privacy policy.

We take reasonable precautions to protect your data but no method of transmission over the internet is 100% secure. We encourage you not to share sensitive financial information through our contact form.

5. Cookies and Analytics

Our website may use standard browser cookies to improve performance and user experience (for example, to remember your navigation state). We may use basic analytics tools to understand how visitors interact with our website in aggregate — this data does not identify you personally.

You can disable cookies through your browser settings; however, some features of the site may not function correctly without them.

6. Third-Party Links

Our website contains links to external services such as Google Business Profile, WhatsApp, and Google Maps. Once you leave our site, we are not responsible for the privacy practices of those platforms. We encourage you to review their respective privacy policies.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Ask us to correct inaccurate information.
• Ask us to delete your information, subject to any legal retention obligations.
• Opt out of any marketing communications at any time by contacting us directly.

8. Children's Privacy

Our services are intended for business owners and are not directed at children under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.