Is there a minimum commitment or contract?
No. There is no minimum commitment, retainer, or long-term contract. You book the service you need, pay for that engagement, and decide afterwards whether you'd like to continue. We've structured it this way deliberately — we want you to come back because you got value, not because you're contractually obligated to.
When are sessions available?
Sessions are available on weekday evenings (after 6 PM IST) and throughout weekends. We're also reachable by phone during weekday business hours for quick questions. This structure allows us to serve you without compromising the depth of preparation each session deserves.
What types of businesses do you work with?
We work with local businesses in Bangalore — salons, restaurants, gyms, bakeries, boutiques, cafés, service providers, and any other neighbourhood business that wants to look more professional, get found online, and attract more customers. If you run a local business and want to grow, we can help.
How is a 60-minute advisory session enough to make a real difference?
Because we prepare thoroughly before we meet. We review your marketplace presence, listings, and competitive landscape in advance — so we arrive with specific observations, not generic questions. Most clients are surprised by how much clarity is possible in 60 focused minutes with someone who has 18+ years of relevant experience. The written action plan delivered afterwards ensures nothing gets lost.
Which service should I start with?
If you already know what you need — a logo, a website, a signboard — we can go straight to that. If you're unsure where to start or want an expert view on your priorities, begin with the free 30-minute discovery call. We'll assess your situation and recommend the most impactful combination of services for your business, at no cost and with no obligation to proceed.
Will I be talking to a senior expert directly?
Yes, always. Every session, every audit, and every action plan is handled personally — not delegated to a junior associate or outsourced to a team. You get 18+ years of focused retail expertise directly applied to your specific situation, every time.
How is RetailEdge different from a full-service agency?
Agencies typically require retainers, long onboarding periods, and lock you into ongoing commitments. RetailEdge is on-demand advisory — you get senior expertise without the overhead, and you choose when and how you engage. We're also specifically focused on local Bangalore businesses, which means our advice is practical, grounded, and relevant to your real-world situation — not generic strategy built for large corporates.
What happens if I want ongoing support after a session?
You can book additional sessions or services as your needs evolve. Some clients book a Strategy Session first, then return for a Growth Plan once they've implemented the initial recommendations. Others book monthly sessions for ongoing guidance. There's no obligation — you choose the cadence that works for you.
Which package is right for my business?
If you're launching a new business and want to look professional from day one, start with the Starter package at ₹6,999 — it covers your logo, Google Business Profile, and WhatsApp Business setup. If you also need a website and a social media presence on Instagram and Facebook, the Growth package at ₹10,999 gives you everything in Starter plus a basic mobile-first website and both social platforms set up. If you want the full picture — brand, website, social, local SEO, and a 90-day strategic roadmap — the Premium package at ₹16,999 covers it all. Opening a physical store? Signage and print can be added to any package. Not sure which fits? Book a free discovery call and we'll recommend exactly what your business needs.
Can I buy services individually, not as a package?
Yes, absolutely. The packages are popular because they bundle the most commonly needed services at a better combined price — but every service is also available individually. Need just a logo, a website, a signboard, or a strategy session? You can book any single service without committing to a full package. Use the contact form or WhatsApp us and we'll scope exactly what you need.
